1 JOB DESCRIPTION: DIRECTOR OF MEMBER SERVICES 1.1 POSITION TITLE:Director of Member ServicesReports To: Executive DirectorFLSA Status: Full-Time, ExemptLocation: Vision Soccer Academy, Waukee, IowaSalary Range: Commensurate with experience 1.2 POSITION SUMMARY The Director of Member Services serves as the primary liaison between Vision SoccerAcademy and its families, coaches, and volunteers. This role oversees membercommunications, registration systems, and family onboarding to ensure a professional andconsistent experience. The Director provides support to coaches in using the clubregistration platform for scheduling, communication, and roster management, while